We remove entire compliance departments.
And check every call instead.
Call Comply is an AI compliance consultancy and implementation partner for businesses that sell over the phone. We help SMEs across insurance, finance, health, education and B2B replace manual call QA, and the headcount behind it, with a system that checks every call.
We've done it ourselves: at a multi-brand education group we built and scaled across Australia and Canada, we shut down the compliance department and still check every call.
- Every call checked
- Built for SMEs
- Any telesales team
- 10:02:14Clear
“The standard rate applies and all fees are disclosed upfront.”
- 10:03:41Breach
“Honestly it's guaranteed, you can't lose, it's completely safe.”
- 10:05:08Exemplary
“There's a cooling-off period and I'll send the full terms in writing.”
We didn't theorise this. We did it ourselves.
Before Call Comply, we built and scaled our own multi-brand education group across Australia and Canada. With 50+ salespeople on the phones every day, manual QA couldn't keep up and the compliance headcount kept climbing. We fixed it by checking every call automatically, to one consistent standard, and shut down the compliance department, and compliance went up, not down. The same approach works for any business that sells over the phone.
- 10+
- brands in the group
- 115+
- onshore staff
- 50+
- salespeople on the phones
- 100%
- of calls checked
The risk is local, and it's rising.
If you sell by phone in Australia, your calls are regulated from several directions at once: the ACMA on telemarketing conduct, ASIC on financial-services conduct, and the ACCC on misleading claims under Australian Consumer Law. Add the Do Not Call Register, anti-hawking rules for financial products, and consent requirements around call recording, and the average sales floor is carrying more obligations than most owners realise. Enforcement is active and the penalties are real, the Federal Court has imposed seven-figure penalties in telemarketing cases, on top of regular six-figure infringement notices.
One call is enough
A single misleading line, sitting on a recording, can become a complaint, a refund order or a breach. Sampling 5% of calls will never catch it.
Outsourcing isn't a shield
Using a third-party call centre doesn't move the risk off your books. If it's said on a call selling your product, the exposure is yours.
Built in Australia
The most capable compliance tools were built offshore, for enterprises. Call Comply is built here, for Australian SMEs, with your call data kept onshore.
General information about the regulatory environment, not legal advice.
The alternative to sampling, and to hiring.
Checking more sales calls the old way means more compliance staff. We build you a system that checks all of them instead, and removes the overhead that comes with doing it by hand. It's the alternative to sampling, and to buying software. Here's what we put in place.
Check every call, in or out
Every sales call, outbound or inbound, is checked against your obligations. Not a sample chosen by who had time.
Catch misleading claims
Guarantees, 'you can't lose' and '100% safe' promises, undisclosed risk, hidden fees and pressure selling, flagged the moment they're said.
Surface your best calls
The system tags exemplary calls so your sales coaches and trainers have real examples to work from.
Audit-ready evidence
Every call leaves a defensible record, ready for a regulator, an auditor or a complaint without a scramble.
See it across teams and agents
Dashboards by team, product, campaign and salesperson, across everything you run.
Retire the QA overhead
Stop paying people to listen to recordings, and stop growing the team every time call volume does.
The big players already have this. We built it for everyone else.
Enterprise compliance teams and six-figure software aren't realistic for most growing businesses. We design cost-effective systems sized to an SME, so checking every call is something you can actually afford.
Cost-effective
Priced for a growing business, not an enterprise procurement cycle. The kind of spend that pays for itself.
Right-sized
Built around your call volume and your obligations. Nothing bolted on that you don't need.
No department to fund
Check every call without standing up, or growing, a compliance team to do it.
We know exactly what gets said on these calls.
Some of it is fine when it's true and a problem when it isn't. Either way, every instance is caught and checked, on every call. A sample of what the system listens for:
- “guaranteed”
- “you can't lose”
- “100% safe”
- “best on the market”
- “guaranteed returns”
- “no interest”
- “no fees”
- “no hidden costs”
- “interest-free”
- “payment term”
- “no risk”
- “fully covered”
- “you're locked in”
- “cooling-off period”
- “nationally recognised”
The set is tuned to your industry, your obligations and the way your team actually sells.
Check a call for free, right here.
Upload a recording or load a sample, set the phrases to flag, and get an instant compliance read. No sign-up, no sales call required.
We learn your business. Then we remove the overhead.
It starts with a free discovery call. We're not there to tell you that sales calls carry risk. You know that. We're there to understand how you operate and show you a solution that pays for itself.
- 1
Understand
We learn how your business runs: your sales teams, your call volumes, how you sell, and the compliance setup you have today.
- 2
Design the solution
We design a system that checks every call, to one consistent standard, with the evidence attached, around the tools and processes you already use.
- 3
Build the business case
We put numbers to it: full coverage versus sampling, the compliance headcount you remove, the margin you keep. The decision makes itself.
- 4
Implement
We build and deploy it inside your environment, integrated with your call stack. The same approach we proved at scale. You own it.
Get the plan. Choose who builds it.
Understand, design, prove
Starts with a free discovery call
- How your business handles compliance today, mapped
- A solution designed around your systems
- Every sales call checked, to one consistent standard
- The business case, with the numbers
- Yours to keep and build however you like
Implementation
Scoped from your discovery call
- Everything in the advisory
- System built inside your environment
- Best-fit AI tools, vendor-neutral
- Integrated with your call and CRM stack
- Dashboards by brand, product and agent
- You own the system
Built for any business selling on the phone.
We started in education and now work across regulated, sales-led industries. If your team sells over the phone, we can check those calls.
Insurance
Benefit claims, disclosure and pressure selling, checked on every call.
Finance & investment
Returns claims, risk warnings and fee disclosure, evidenced every time.
Health & wellness
Outcome and guarantee claims handled carefully, on every conversation.
B2B & telesales
Pricing, contract terms and verbal commitments, captured and checked.
Sales is where we started, but the system doesn't care why the call happened. Collections, retention, cancellations, customer service, anywhere your team makes commitments or carries obligations on the phone, we can check it. If your risk isn't on a sales call, tell us where it is on the discovery call.
What people ask before they book.
Is it legal to analyse our recorded sales calls?
Yes, provided your calls are recorded with proper disclosure, which most telesales operations already do. The system analyses recordings you already lawfully hold, inside your own environment. We'll review your recording disclosure as part of the engagement.
What happens when the system gets it wrong?
Every flag comes with the transcript moment attached, so your team can confirm or dismiss it in seconds. The system does the listening, your people make the judgement calls. False positives cost a few seconds of review. A missed breach under sampling costs a lot more.
Does it work with our phone system?
If your calls are recorded, we can work with it. The system ingests from your existing recording stack and integrates with your CRM. No rip-and-replace.
What does it cost?
Every engagement is scoped on the free discovery call, because the right system depends on your call volume, your obligations and your stack. What we can tell you upfront: we price against the department you'll never have to build. Our clients stop hiring compliance headcount permanently, keep that margin as they scale, and own the system outright at the end. The business case, with your numbers in it, is part of what we build before you commit to anything.
Where does our call data go?
Nowhere. The system is built inside your environment, with your data kept onshore in Australia. We don't ingest your calls and they never become another vendor's asset.
Do we end up locked in to you?
No. You own the system. It's built on proven, vendor-neutral tools you can keep running with or without us, and if you'd rather build it in-house, take the plan and run.
Check every call. Without a compliance team.
We did exactly this across our own education group. In one call we'll show you how to do it in yours, on every call, consistently, with no added headcount.