Call compliance for health and wellness sales.
Health and wellness sales touch sensitive ground and heavily regulated language. Therapeutic claims, guarantees, outcome promises and vulnerable-customer expectations all raise the stakes on any single conversation. We check every call so outcome language stays on the right side of the line, and the evidence for that is captured automatically.
- Health, outcome and “cure” claims
- “100% safe” and guarantee language
- Refund and guarantee terms
- Sensitive and vulnerable-customer care
- Consent and call-recording disclosure
- Advertising claims consistent with Therapeutic Goods Act obligations
The TGA (Therapeutic Goods Administration) governs therapeutic claims and advertising, with strict rules on what can be said about outcomes. AHPRA sets professional standards for registered health practitioners, and the ACCC enforces Australian Consumer Law across the industry regardless of registration. In practice, most complaints on a health sales call sit at the intersection of all three.
General information about the regulatory environment, not legal advice.
Try the free checker with health-specific presets: “cure”, “100% safe”, “guaranteed”, “risk-free”. Add anything specific to your product.
Check every call. Without a compliance team.
We did exactly this across our own education group. In one call we'll show you how to do it in yours, on every call, consistently, with no added headcount.