Compliance for B2B telesales teams.
B2B telesales lives on what gets said on the call. Pricing claims, contract terms, verbal commitments and the Do Not Call Register all sit on the same conversation. We check every outbound so the phone commitments match what ends up in the contract, and recording consent is properly disclosed at the top of the call.
- Pricing, discount and “best rate” claims
- Contract terms and verbal commitments
- Misrepresentation and overpromising
- Consent and call-recording disclosure
- Cancellation and renewal terms
- Do Not Call Register washing and exemptions
The ACMA administers the Do Not Call Register and the Telemarketing Industry Standard, which set calling hours, caller identification and disconnection rules that apply to any outbound floor. The ACCC applies Australian Consumer Law to pricing claims and misleading conduct, including in B2B contexts where the small-business threshold applies. State-based recording legislation adds a further layer on consent.
General information about the regulatory environment, not legal advice.
The free checker comes pre-set with B2B flag phrases: “best rate”, “lowest price”, “you’re locked in”. Add your own product-specific phrases and run it.
Check every call. Without a compliance team.
We did exactly this across our own education group. In one call we'll show you how to do it in yours, on every call, consistently, with no added headcount.